Sales tax is only required for orders shipping within our resident state. Therefore,
all orders shipping within South Carolina will be charged the applicable sales tax.
We accept returns on new, un-installed items in original packaging within 21 days
of invoice date. A returned goods authorization (RGA) number must be issued before
any returns can be made. No returns on used, installed, or electrical parts for
any reason other than a warranty claim for manufacturer defects. It is the sole
responsibility of the customer and/or the installer to verify that the parts purchased
are the correct parts for your application PRIOR to installation. We assume no liability
for costs or inconvenience incurred as a result of incorrect parts. We reserve the
right to charge up to a 25% restocking fee for any and all returned items. Freight
charges on returned items are non-refundable. All returns must be pre-approved,
with an RGA number clearly displayed on the box.
Brakeworld reserves the right to have the customer ship their warranty claim directly
to the manufacturer, and not to Brakeworld. The return must be received by BrakeworldTM,
within 15 calendar days after the RGA number is issued, otherwise the return will
be refused. The RGA number does not imply a replacement or refund on any product,
but only that we will inspect the merchandise you purchased based on the claims
you have made. Returns must be sent freight-prepaid, and insured by the sender.
A refund, exchange, credit or core charge return will not be considered until all
related items, hardware, and accessories have been returned to BrakeworldTM.
Original shipping and handling charges for returns are non-refundable. Any fees
associated with customs or duties are non-refundable. All authorized returns must
be accompanied by a photocopy of the customer's sales invoice, a written explanation
of the problem, and a contact telephone where you can be reached. Items returned
freight-collect or unauthorized will be refused. Customers must be aware that they
may be subject to inbound and outbound freight to handle and / or process their
warranty claim. These freight charges are charged to Brakeworld by the manufacturer
and will be passed on at that cost to the customer.
Special order's can not be returned for any reason. If a customer refuses shipment
on a special order product no credit will be given. The customer will forfeit the
entire purchase price of the order plus the merchandise.
Refused shipments are subject to a 25% restocking fee plus return freight. If a
customer wishes to cancel an order (provided it is not a special order product),
it is the responsibility of the customer to cancel the order prior to the product
being shipped. If a customer cancels an order after product has been shipped, the
refused shipment or return will be subject to a 25% restocking fee plus return freight.
Whether you are placing an order by phone or the internet, security is our number
one priority. All on-line transactions are sent through our secure server and encrypted
with 128-bit technology. Once the information is received through the internet,
trusted authorized employees will process your payment, and make sure that your
information is handled with the highest level of security.
You may request a change to your order, provided your order has not already been
processed and shipped. Please call during business hour to change your order. [NO
Legality and Pricing
This Web site may contain typographical errors or inaccuracies and may not be complete
or current. Brakeworld therefore reserves the right to correct any errors, inaccuracies
or omissions (including after an order has been submitted) and to change or update
information at any time without prior notice. Please note that such errors, inaccuracies
or omissions may relate to pricing and availability, and we reserve the right to
cancel or refuse to accept any order placed based on incorrect pricing or availability
information. We apologize for any inconvenience. Some items may be legal for off-road
use only, please check local statutes concerning legality and compliance. By placing
an order via telephone, email, fax, or internet you agree to all policies contained
on this page.